Healthy Peterborough

Services in Peterborough

111

If you’re in need of medical help or advice urgently but it’s not a life-threatening situation, it’s time to call 111.

Calling 111 will connect you to a team of fully trained call advisers, who are supported by experienced nurses and paramedics.  The person who answers your call can give you healthcare advice you need or direct you to the most appropriate and available local service, and in cases where an ambulance may still be required, they can alert 999 and dispatch an ambulance for you.

You can also call 111 if you are unsure how to go about treating a particular condition or illness, or you cannot wait for an appointment with your GP.

The 111 service is available 24 hours a day, seven days a week, 365 days a year. Your calls are answered by local staff based in Peterborough.

More than 25% of calls made to 999 are ‘neither serious nor immediately life threatening’. NHS 111 is the service that these callers should be using – it will save lives by freeing up emergency staff and will also mean you receive the correct treatment as quickly as possible. Contacting the 111 team is key to treating your condition appropriately.

 

 

 

Minor Illness and Injury Unit

Minor injury units and walk-in centres are urgent care centres. They offer convenient access to treatment for a range of minor illnesses and injuries.

Conditions that can be treated at Urgent Care Centres include:

  • x-rays on weekdays (see link below for details)
  • wounds – cuts and bruises (Tetanus immunisation can also be given)
  • bites – human, insect and animal
  • minor burns and scalds
  • muscle and joint injuries – strains, sprains, limb fractures
  • sports injuries
  • emergency contraception
  • eye problems e.g. removal of foreign bodies, conjunctivitis
  • earache (patients aged two years and over)
  • cystitis (not children or male patients)
  • minor head injuries (with no loss of consciousness).
          

Minor Illness and Injury Unit (MIIU):

The Peterborough MIIU can treat minor injuries and illnesses from strains and sprains, to broken bones, minor burns and bites. It is often unnecessary to make a trip to A&E when you can easily be treated here, with your local pharmacist or GP. The MIIU also aims to start patient treatment within 45 minutes.

Peterborough MIIU

City Care Centre, Thorpe Road, Peterborough, PE3 6DB 
Tel: 01733 847100
Further details, including up to date opening hours, are here 

Peterborough City Hospital

The North West Anglia NHS Foundation Trust is currently the newest acute hospital trust in England. Formed on 1 April 2017, the trust runs three busy hospitals – Peterborough City HospitalHinchingbrooke Hospital and Stamford and Rutland Hospital. Together they serve approximately 700,000 residents living in Cambridgeshire, South Lincolnshire and the neighbouring counties.

Our hospital sites offer a wide variety of acute services to a growing population. All three sites deliver inpatient and outpatient services.  

Peterborough City Hospital

Edith Cavell Campus, Bretton Gate, Bretton, Peterborough, PE3 9GZ

Tel: 01733 678000

www.peterboroughandstamford.nhs.uk

view location on Google Maps

GPs

If you have an illness or injury that won’t go away, phone your GP practice to make an appointment with your local GP or ask for advice. You can also see your practice nurse for a range of services including vaccinations or blood tests. You can make an appointment with your practice for medical advice, examinations and prescriptions.

If you need to see a GP urgently when your practice is closed, you can:

  • Call your normal surgery number and you will either be redirected automatically or there will be a recorded message to tell you what number you need to call
  • Call NHS 111

More and more GP practices now have online systems which mean you can book appointments, request prescriptions and contact the practice online. Remember to ask your local practice if they run such a service, if you think it would be beneficial to you.

You may have heard of the Prime Minister’s GP Access Fund, a scheme which is being run by GPs in the Peterborough area. Its aim is to increase access to GPs in a number of ways, including: extra evening appointments, weekend appointments, and online systems for patients. So your practice may have made recent changes to how it operates, or be about to – each practice is different and will be able to advise you on what services are provided.

You can walk into your local GP practice at any time during opening hours to register as a patient or ask questions. A wealth of information is available there, by way of leaflets, posters and electronic, on-screen bulletins.

Unsure of your local GP practice and want to talk to someone? Call Cambridgeshire and Peterborough Clinical Commissioning Group’s Patient Experience Team, on 0800 279 2535 or 01223 725588, for help and advice.

Click on images below to search for your nearest GP, or click here to find out more about the services your local GP practice can provide.

     

Dentists and Dental Health

As experts on dental and oral health problems dentists can treat – and help you to prevent – tooth decay, gum disease and injuries.

Dental hygienists will also help you to look after your teeth, and dental therapists, can carry out a range of treatments but also help those who might have a fear of going to the dentist.

Anyone who visits a dental hygienist or therapist must first be seen by a dentist, but these additional staff members help spread the dental workload by specialising in certain areas.

Hygienists will carry out procedures such as scaling and polishing, applying sealants, and sometimes teeth whitening.

Therapists can do fillings, pulp treatment, and extractions of baby teeth amongst other tasks.

Dental technicians are also on hand to make false teeth, crowns, bridges and braces for patients.

Finally, orthodontists will usually work on straightening or moving teeth using braces.

The answers to common questions about NHS dentists can be found here.

Click on images below to search for your nearest NHS dentist.

   

 

 

Pharmacies

Pharmacists play a key role in providing quality healthcare. They are experts in medicines and will use their clinical expertise, together with their practical knowledge to advise you on common problems such as coughs, colds, aches and pains, as well as healthy eating and stopping smoking. 

Pharmacists can also help you decide whether you need to see a health professional. They can help you consider the alternatives next time you are thinking of making a doctor's appointment.

Find a local pharmacy.

 

What services do pharmacies offer?

All pharmacies will provide the following services:

  • dispensing
  • repeat dispensing
  • disposal of unwanted or out-of-date medicines
  • advice on treatment of minor conditions and healthy living

Other services that may be available from your local pharmacy:

 

The GP Hub


The GP Hub is a new GP led evening and weekend service where local GPs and Practice Nurses offer a range of services for patients registered with a GP practice in Greater Peterborough.

Appointments are available to registered patients between 18:30 and 20:30 Monday to Friday, from 09:00 to 17:00 on Saturdays and Bank Holidays, and 09:00-12:30 on Sundays.

If you can’t make it to your GP surgery during normal opening hours, ask your GP surgery reception for an appointment at the GP Hub.

The GP Hub provides services from:

Boroughbury Medical Centre
Craig Street
Peterborough
PE1 2EJ

There is ample parking at Boroughbury Medical Centre. 

Any patient registered at a GP surgery in Greater Peterborough can access the GP Hub. Please see list below:

  • Ailsworth Medical Centre
  • Boroughbury Medical Centre
  • Botolph Bridge Community Health Centre
  • Bretton Medical Practice
  • Central Medical Centre
  • Church Walk Surgery
  • Dogsthorpe Medical Centre
  • Eye Surgery
  • Hampton Health
  • Hodgson Medical Centre
  • Jenner Health Centre
  • King’s Cliffe Surgery
  • Minster Medical Practice
  • Nene Valley Medical Practice
  • New Queen Street Surgery
  • Old Fletton Surgery
  • Orton Bushfield Medical Practice
  • Oundle Medical Practice
  • Park Medical Centre
  • Parnwell Medical Centre
  • Paston Health Centre
  • Stanground Surgery
  • The Grange Medical Centre
  • The Huntly Grove Practice
  • Thistlemoor Medical Centre
  • Thomas Walker Surgery
  • Thorney Medical Practice
  • Thorpe Road Surgery
  • Wansford Surgery
  • Welland Medical Practice
  • Werrington Health Centre
  • Westgate Surgery
  • Westwood Clinic
  • Yaxley Group Practice

New Year, New You

Many of us will make a healthy New Year's resolution – maybe to lose weight, quit smoking or drink less.  Healthy Peterborough can help you achieve your goal:
 
Healthy Peterborough can give you practical tips to lose excess weight, including getting started, healthy food swaps and free courses on how to 'Shape up 4 Life'.
 
Calculate your units, get tips on cutting down and track your drinking and local support services.
 
Healthy Peterborough has all you need to help you achieve your goal to stop smoking, including apps, and specialist advice and courses from our local stop smoking service
 
Boost your fitness with fun and practical ideas to help you get into shape, including apps, local services and our free 8 week exercise programme 'Let's get moving'.
 
 

Let's Get Healthy

Our free healthy lifestyles club running in schools and community settings.

The club is ten weeks for children aged 7-12. They are interactive and fun sessions, and parents can attend the last 20 minutes of the sessions. Parents can directly refer.

We also run a club for children aged 4 - 6 and their parents. The club lasts for 6 weeks and includes lots of fun and interactive sessions. 

Workshops include learning about sugary drinks and food swapping for healthier snacks, making smoothies, and blindfold fruit & veg taste testing, and also activities and games such as parachute games and shuttle races.

View our leaflet by clicking here!

Children’s Healthy Lifestyle Club:

Date

Location

Time

Thursdays 

17th January - 21st February 

4-6 year olds

Millfield Community Complex

New England Complex

Lincoln Road 

Peterborough 

PE1 2PE

4.30pm - 5.45pm

Saturdays 

26th January - 30th March 2019

7 - 12 year olds 

TRUGYM

Earlham House

Brooke Street 

Peterborough 

PE1 1Q

10.00am - 11.00am 


Email healthy.peterborough@nhs.net. or call direct on 0800 376 56 55 or 01733 590064. If you have a long-term condition, we may need consent from your GP.

Download our self referral form here or complete the form online here

 

 

ShapeUp4Life

 

 

 

 SU4L 2

Please Note: This is now a 12 week course

A structured programme concerning nutrition and exercise, for adults looking for weight management. 

Elizabeth and Richard Gratton's ShapeUp4Life story

Adult weight management programme – BMI 25+ (Clients can self-refer)

Date

Location

Time

Tuesdays

8th January - 26th March 2019

Ladies only programme (delivered in Urdu/Punjabi)

Gladstone Park Community Centre
Bourges Boulevard
Peterborough
PE1 2AN
(Free Parking onsite)

11:00am - 12:30pm

Tuesdays

8th January - 26th March 2019

Gladstone Park Community Centre
Bourges Boulevard
Peterborough
PE1 2AN
(Free Parking onsite)

5:30pm - 7:00pm

Fridays

11th January - 29th February 2019

Gladstone Park Community Centre
Bourges Boulevard
Peterborough
PE1 2AN
(Free Parking onsite)
 12:00pm- 1:30pm

 

Email healthy.peterborough@nhsnet. or call direct on 0800 376 56 55 or 01733 5900964. If you have a long-term condition, we may need consent from your GP.

Download our self referral form here or complete the form online here

 

 

Let's Get Moving

An eight week exercise-only programme for adults who want to increase their physical activity - can be mixed gender or ladies-only. Find out more by view our leaflet here!

Adult Physical Activity for those who are inactive or living with a long term condition:

Date / Group / Instructor

Location

Time

Mondays 

14th January - 4th March 2019

 

Millfield Community Centre 

New England Complex

Lincoln Road 

Peterborough 

PE1 2PE

10:30 - 11:30

Mondays 

14th January - 4th March 2019

Available to people with Alzheimer's only

 

Dementia Resource Centre 

York Road

Peterborough 

PE1 3BP

13:30 - 14:30
Wednesday

23rd January - 13th March 2019

Trugym

Earlham House, Brook Street

Peterborough 

PE1 1FQ

13:30-14:30

Thursday

19th January - 28th February 2019

Gladstone Park Community Centre 

Bourges Boulevard 

PE1 2AN

9.30 - 10.30

 

To apply: 

Email healthy.peterborough@nhsnet. or call direct on 0800 376 56 55 or 01733 590064 to book on the dates above or to enquire about future dates. If you have a long-term condition, we will need consent from your GP.

Download our self referral form here or complete the form online here

 

 

 

MyHealth app

Need to find local health services quickly?

New ‘MyHealth’ app for Cambridgeshire and Peterborough

A new app to help Cambridgeshire and Peterborough residents find local NHS services available to them has been launched.

Quick and easy to use, the ‘MyHealth Cambridgeshire & Peterborough’ app will direct you to your nearest appropriate NHS service. This includes local GPs, pharmacies, minor injury units, and dentists, based on your location or postcode.

Free to download and available in five other languages, including Polish, Latvian, and Lithuanian, MyHealth provides up to date information on current services including directions, opening hours, and contact details.

The app is available to download for iOS via Apple Store and Android via Google Play by searching for 'MyHealth C&P CCG'.

 

St George's Community Hydrotherapy Pool

St George’s is a fully accessible community hydrotherapy pool with a spa facility.

The warm supportive waters of our hydrotherapy pool can benefit children and adults with a wide range of disabilities or long-term health conditions.  It can also assist rehabilitation from surgery or an injury.  In addition, St George’s offers valuable relaxation and leisure time for those with learning and physical disabilities.

Our friendly community pool is open to and welcomes anyone in Peterborough and the surrounding area, including family members and carers.

The pool has easy to manage steps with a double handrail and a hoist with both chair and sling attachments with a full set of slings.
We have a wide range of flotation aids and exercise equipment.

Location:

367 Dogsthorpe Road, Peterborough, PE1 3RE.

The pool is part of the old St George’s School building and the entrance is on Dogsthorpe Road near the Dogsthorpe fire station. There is small free car park by the pool's entrance.

Website:

www.hydrotherapypeterborough.com

Contact:

01733 453583

Aqua Sage

 

Self Referral Form

Download our self referral form here or

Complete the form online here

Accessing medical services

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Maternity care

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